Friday, July 31, 2009

CEA Feature Pack available for download!

We are happy to announce that the CEA Feature Pack is available for download. The CEA Feature Pack can be downloaded here:

Additionally, the new documentation (aka InfoCenter) is available here:

Finally, here are the support pages:

You can learn more about CEA at its blog, (Link also in the sidebar). If you need a refresher on some of the cool features, here is a YouTube video showing the widgets helping solve problems in the contact center.