We are happy to announce that the CEA Feature Pack is available for download. The CEA Feature Pack can be downloaded here: http://www.ibm.com/software/webservers/appserv/was/featurepacks/cea/.
Additionally, the new documentation (aka InfoCenter) is available here: http://www-01.ibm.com/software/webservers/appserv/was/library/v70/fp-cv/index.html.
Finally, here are the support pages: http://www-01.ibm.com/support/docview.wss?rs=180&uid=swg27016107.
You can learn more about CEA at its blog, http://ibmcea.blogspot.com/ (Link also in the sidebar). If you need a refresher on some of the cool features, here is a YouTube video showing the widgets helping solve problems in the contact center.
Farewell to IBM
9 years ago
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