What's going on with Communications Enabled Applications?

We have had a lot of activity on the WebSphere Communications Enabled Applications blog. I have had several blogs highlighting scenarios from retail to finance to inventory management. I even came up with another one of my non-award winning videos here describing the customer experience the CEA Feature Pack can bring to a website.

Beyond that, there has been a whole bunch of information presented and I wanted to give you all a quick summary and reference to some of those blogs.

First, Roger wrote a great and verbose cheat sheet in PDF format on how to get up and running with the CEA Feature Pack and Plants by WebSphere sample. If you are looking to try it out, his document is a great place to start.

James has written some specific details on which version of vendor systems we tested our CEA Feature Pack against. He also wrote a more in depth piece on how to configure the feature pack to work with Avaya AES.

Andy wrote some getting started and advanced usage blogs on the Web 2.0 widget capabilities in the CEA Feature Pack. To get started, he wrote a blog on embedding the telephony widgets like click to call and embedding the peer to peer cobrowsing (aka coshopping) widget. He also wrote several more advanced blogs on how to create a two way form, how to handle personalized content and actions in cobrowsing scenarios, and how to add CEA widgets to a page already using another version of dojo.

Finally, we had our first guest blogger. Dustin Amrhein tried out the feature pack for the first time this week and found good ways to easily extend the Web 2.0 widgets included. He wrote his first blog showing how you can customize the click to call widget to add the ability to select a specialist. We are looking forward to him writing several more blogs on the other scenarios he tried out.